City Customer Interaction Centre public holiday closures

15 April 2025

The City’s Customer Interaction Centres will be closed on public holidays in April and May 2025. Residents are encouraged to make use of online payment options on public holidays if required.

‘Residents are encouraged to make use of the City’s easy and convenient online services during this time. You can pay your municipal account online, use the QR code on your invoice, or book appointments in advance if you need to visit an office. Before visiting, please check the City’s website or call ahead to confirm if your local office is open.

'Thank you to all our customers for your ongoing support and regular payments. We are committed to improving our services and encourage everyone to use our online options,' said Councillor Siseko Mbandezi, Mayoral Committee Member for Finance.

The City’s Revenue Department offices (payment, account enquiries and motor vehicle registration and licensing) will be closed on the following dates:

The Revenue Department’s payment, account enquiries and motor vehicle registration and licensing offices situated at Liberty Promenade Mall, Table Bay Mall and Lansdowne Corner Mall will be closed on the dates mentioned above, except for Saturday 19, Sunday 20 and Sunday 27 April 2025.
 
Remember: You can pay your municipal accounts (excluding motor vehicle licences) at any Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths and Spar shops, online at www.easypay.co.za or www.powertime.co.za as well as via your internet banking facility: select the City of Cape Town as a bank-listed beneficiary on your bank’s website and use only your nine-digit municipal account number as reference.
 
Payment for the renewal of motor vehicle licences may be made online at www.capetown.gov.za/vehiclelicensing . Payment of pre-due date traffic fines may be made at selected Spar shops or online at www.paythat.co.za .
 
For payment arrangements email payment.arrangements@capetown.gov.za
For indigent applications email indigent.relief@capetown.gov.za
For more information on QR code payments, please see the user’s guide: https://bit.ly/3MhZXgT  
 
 
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Published by:
City of Cape Town, Media Office